Shipping policy

Shipping

We ship Australia wide. 

Shipping is a flat rate charge of $12

Parcels are shipped by Sendle & Australia Post, we endeavour to post your parcel within 2 business days of us receiving your order. 

Some of our products are not available for shipping, we do not ship bulky/heavy items, they are only available in-store.

All postage is placed at the customers risk, once the order has been dispatched from our store we will provide the customer with a tracking number. We do not take responsibility for lost parcels or any damage in transit. 

If you have any questions in relation to shipping please contact us at hello@mosey.com.au prior to placing an order.

Click & Collect

Website purchases for click and collect must be collected from our shop located at 97 Anderson Street, Yarraville, Victoria 3013.

Pick up is available between 10.30-4.30pm.

To collect your order you must provide ID in the form of drivers licence, passport, identity card and the order number that was emailed to you at the time of purchase.

Important Note:

Mosey reserves the right to not sell an item or cancel an order to an individual or group at any given time, even if payment has been made. In such instance, a full refund will be processed promptly.