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    Shipping & General Info

    We ship within Australia only.

    Postage 

    We ship via Australia Post or Courier.  We do not deliver to Post Office boxes.

    In Store Pick Up

    Purchases must be collected from our shop located at 97 Anderson Street, Yarraville, Victoria 3013.

    Can I organise for someone else to collect my in store pick up order?

    You can arrange for a family member or friend to collect your Click & Collect parcel on your behalf from Mosey store so long as they have the collection code (which will be emailed to you) and one of your forms of ID, any of the following is acceptable ID, drivers license, utility bill, mobile phone bill, bank statement or  passport.

    We only keep goods for click and collect for 14 days after purchase. Once 15 days passes the goods may l be returned to the store and the store will process a refund back to the card that was debited for the transaction.

    Standard Shipping Cost

    We have a $10 flat rate shipping rate for all orders up to $100.

    How to get Free Shipping

    Your order ships for free for purchases over $100

    We do not post living plants

    We use Australia Post or a Courier to deliver and aim to dispatch your order within 3 business days. We do not take any responsibility for delays due to Australia Post or Couriers.

    If we are unable to fulfil your order we will notify you within 7 business days to arrange an agreeable alternative item, a back order or refund.